Terms of Service

This website is operated by Sleepers Gourmet ("we," "us," or "our"). By visiting our website, purchasing products, or using our services, you agree to these Terms of Service and the policies referenced within them.

These terms apply to all website visitors, customers, vendors, merchants, and contributors of content.

If you do not agree to these terms, please do not use our website or services.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform through which we offer our products.

By using our website, you represent that you are at least the age of majority in your jurisdiction, or that you have given any required consent for your minor dependents to use the website.

You agree not to use our products or services for illegal or unauthorized purposes, violate applicable laws, or transmit malicious software or destructive code.

Violations of these terms may result in termination of access to our services.

We reserve the right to refuse service to anyone, for any reason, at any time, subject to applicable law.

Content you submit through our website, excluding payment card information, may be transmitted across different networks and adapted to technical requirements. Payment card information is encrypted during transmission.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or services without our express written permission.

We work to keep our website accurate and up to date, but cannot guarantee that all information is complete, current, or free of errors.

Information provided on our website is for general reference and should not be the sole basis for important decisions.

We may update, modify, or remove website content at any time without notice, except where otherwise required by law.

Sleepers Gourmet offers handcrafted seasonings, gourmet salts, specialty foods, teas, gifts, and other culinary products.

Product descriptions, prices, packaging, availability, and promotions may change without notice.

We make every effort to represent products accurately, although colors and appearance may vary depending on your device.

We reserve the right to limit quantities, restrict sales in certain jurisdictions, discontinue products, or modify our offerings, subject to applicable law.

All product offers are void where prohibited.

We reserve the right to refuse, limit, or cancel orders at our discretion, subject to applicable law. This may include orders associated with the same customer, payment method, or billing or shipping address.

If an order is changed or canceled, we may attempt to contact you using the information provided at checkout.

You agree to provide accurate, current, and complete purchase and account information, and to update it when necessary.

For questions about an order, please contact us.

Orders are typically processed within 1–3 business days, excluding weekends and holidays.

We offer shipping within the United States and international shipping to eligible destinations.

Shipping rates and available delivery methods are displayed at checkout. Delivery estimates may vary based on the carrier, destination, customs processing, and circumstances beyond our control.

For additional information, please review our Shipping & Returns page.

We want you to be happy with your Sleepers Gourmet purchase!

Because many of our products are food items, returns and refunds are reviewed on a case-by-case basis, with food safety and product quality in mind.

Please contact us within 30 days of receiving your order if you experience a problem.

Returns, refunds, and exchanges are subject to our Refund Policy and applicable consumer protection laws.

Our website may provide access to tools, integrations, or services operated by third parties.

These tools may be provided "as is" and "as available," without endorsement or additional warranties from Sleepers Gourmet.

Your use of third-party services is subject to the applicable provider's terms and policies. We encourage you to review them before use.

Future tools and features offered through our website will also be subject to these Terms of Service.

Our website may contain links to websites, products, or services operated by third parties.

We are not responsible for reviewing or guaranteeing the accuracy, availability, or content of third-party websites.

Transactions and interactions with third-party providers are governed by their respective terms and policies. Questions concerning third-party products or services should be directed to those providers.

We LOVE hearing from our customers! If you submit comments, suggestions, creative ideas, reviews, or other materials, you grant Sleepers Gourmet permission to use, reproduce, edit, publish, distribute, and display those submissions without compensation, unless otherwise agreed in writing or prohibited by law.

We are not obligated to keep unsolicited submissions confidential, provide compensation, or respond.

You agree that submissions will not violate third-party rights, contain unlawful or abusive material, or introduce harmful software.

We may remove content that violates these terms or applicable law.

Your submission of personal information through our website is governed by our Privacy Policy.

Please review that policy to learn more about how personal information is collected, used, and handled.

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct these errors, update information, or cancel affected orders, including after an order has been submitted, subject to applicable law.

You may not use our website or its content to:

• Engage in unlawful, fraudulent, or misleading activities.
• Violate intellectual property or privacy rights.
• Harass, threaten, abuse, or unlawfully discriminate against others.
• Transmit viruses, malware, or other harmful code.
• Collect personal information without authorization.
• Spam, phish, scrape, or interfere with website operations.
• Circumvent website security features.
• Engage in any other activity prohibited by applicable law.

We may restrict or terminate access for violations of these terms.

We do not guarantee that access to our website or services will always be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by applicable law, our website and services are provided "as is" and "as available," without warranties beyond those expressly stated or required by law.

To the maximum extent permitted by applicable law, Sleepers Gourmet and its officers, employees, agents, suppliers, and service providers are not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, or any non-waivable consumer rights.

To the extent permitted by applicable law, you agree to indemnify and hold harmless Sleepers Gourmet and its affiliates, officers, employees, agents, contractors, and service providers from third-party claims, damages, and reasonable legal expenses arising from your breach of these Terms of Service or violation of applicable law or third-party rights.

If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the extent permitted by law or severed as necessary.

The remaining provisions will continue in full force and effect.

These Terms of Service remain effective unless terminated by you or Sleepers Gourmet.

You may discontinue use of our website at any time.

We may suspend or terminate access to our services if you violate these terms, subject to applicable law.

Obligations and liabilities incurred before termination will survive as appropriate.

These Terms of Service, together with policies referenced on our website, constitute the agreement governing your use of our website and services.

Our failure to enforce a provision does not constitute a waiver of that provision.

These terms are governed by the applicable laws of the State of California, United States, without limiting any mandatory consumer protections that apply in your jurisdiction.

We may update or replace these Terms of Service by posting a revised version on our website.

We encourage you to review this page periodically. Continued use of our website after changes become effective constitutes acceptance of the updated terms to the extent permitted by law.

Questions about these Terms of Service can be directed to Sleepers Gourmet.

Email: info@sleepersgourmet.com

Contact page: Contact Us